An ambitious, highly motivated and energetic,who can deliver quality output in an invigorating work environment while realizing growth within an organization that values hard work and dedication.
My responsibilities are:
-Pre Swap Stats Collection from PMCL (Mobilink).
-OSS KPI Benchmarking & Reporting using Netnumen..
-Performing JV’s with Customer and resolving VIP complaints.
-New 2G/3G site planning using Mapinfo/ CNO tool.
-Post Processing and Reporting of SSV, Cluster and Dual Carrier Drives.
-Using PRS tool preparing KPI Reports.
-Troubleshooting the problems to improve the performance.
-Data Log analysis
-Benchmark Reports of Coverage drive of different sites in DUAL CARRIAR mode.
- Audit verification of missing neighbors and their implementation.
Worked in following departments :
-System Protection
-Power Planning
-GM Projects
Learned about different techniques used for system protection, bus bar schemes, types of breaker and their working principles, motors, basic knowledge and working principle of generators etc.
RF Optimization Department
-knowledge of DT reporting using TEMS 16.0 and Map info Professional 8.5
-Good knowledge of RSCP, Ec/No,Ec/Io, Handovers, Events
-Excel Commands (Vlookup, concatenate, add, sum etc)
-Good knowledge of antenna azimuth, electrical and mechanical tilts
-Log file analysis for call connectivity/dropped calls in addition to major quality
& coverage problems
-Indoor Walk Tests, Call Quality Testing and resolution of Customer Complaints to ensure good RF Environment
-Handling customer's corporate customers' complaints related to 2G and 3G
-Perform pre and post launch Drive testing and write reports for both using states and MapInfo
-Site Audit reports including site configuration, Antenna Height, Azimuth and tilts
-Do the Inter Site, Intra Site Calls Testing
-Cluster drive test optimization and resolve Customer Complaints with in deadlines.
-RF Benchmarking of and devising the route plan for drive test.
-Neighbor audit and radio parameter audit to improve the Network Performance.